Get In Touch With Us
We're glad you stopped by. Whether you have a question, a correction to flag, or simply want to share your thoughts, this page tells you exactly how to reach the team behind this site — and what to expect when you do.
When to Drop Us a Line
There are a few situations where getting in touch makes good sense:
- Factual queries or corrections — If something on the site looks out of date or inaccurate, we want to know. Our editorial team reviews every flag we receive.
- General questions about the content — Not sure how to read a ranking criterion, or want clarification on a term we've used? Send it over.
- Partnership or collaboration enquiries — We consider relevant editorial partnerships on a case-by-case basis. Please include enough context for us to understand what you're proposing.
- Feedback on your experience — Positive or critical, reader feedback shapes how we develop the site going forward.
How to Reach Us
The most reliable way to contact us is by email. We aim to respond to every message within three working days, though complex queries — particularly those requiring editorial review — may take a little longer.
Send your message to: [email protected]
To help us get back to you efficiently, please include a clear subject line and, where relevant, a link to the specific page you're writing about. Vague subject lines tend to slow things down at our end.
A Bit More About Us
If you'd like to understand the editorial standards and the people guiding this site before reaching out, our about us page covers our approach, our independence, and what drives the decisions we make.
What We Can't Help With
We're an editorial team, not a customer support service for any casino or gaming operator. If you have an account issue, a payment dispute, or a complaint about a specific site, you'll need to contact that operator directly — or reach out to an independent dispute resolution service.
We also can't offer personalised gambling advice or recommendations tailored to individual circumstances.
We Read Everything
Every email that arrives in our inbox is read by a real person. We don't use automated filters to dismiss messages, so if you've taken the time to write, we'll take the time to read it properly.